@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&family=Manrope:wght@700;800&family=IBM+Plex+Mono:wght@600;700&display=swap');

:root {
    --navy: #0B1E3D;
    --navy-deep: #071429;
    --blue: #2563EB;
    --blue-dark: #1D4ED8;
    --ink: #12151C;
    --gray: #6B7280;
    --border: #E4E7EC;
    --bg: #F5F7FA;
    --white: #FFFFFF;
}

* { box-sizing: border-box; margin: 0; padding: 0; }

body {
    font-family: 'Inter', Arial, sans-serif;
    background: var(--bg);
    color: var(--ink);
    font-size: 15px;
}

a { color: var(--blue); text-decoration: none; }
a:hover { text-decoration: underline; }

body::before {
    content: '';
    display: block;
    height: 4px;
    background: linear-gradient(90deg, var(--navy) 0%, var(--blue) 100%);
}

.login-body { display: flex; min-height: 100vh; }
.login-body::before { display: none; }

.login-marca {
    flex: 1;
    background: linear-gradient(160deg, var(--navy-deep), var(--navy));
    color: #fff;
    display: flex;
    flex-direction: column;
    justify-content: center;
    padding: 60px;
}
.login-marca .wordmark { font-family: 'Manrope', sans-serif; font-size: 34px; font-weight: 800; letter-spacing: -0.5px; }
.login-marca .wordmark span { color: #5B9DFF; }
.login-marca .tagline { margin-top: 14px; color: #B7C2D6; font-size: 15px; max-width: 320px; line-height: 1.6; }
.login-marca .linea { width: 46px; height: 4px; background: var(--blue); margin-top: 26px; border-radius: 2px; }

.login-panel { flex: 1; display: flex; align-items: center; justify-content: center; background: var(--white); }
.login-box { width: 360px; }
.login-box h2 { font-size: 22px; font-weight: 700; color: var(--ink); margin-bottom: 6px; }
.login-box .sub { color: var(--gray); font-size: 13px; margin-bottom: 26px; }

form label { display: block; font-size: 13px; margin: 14px 0 5px; color: #3A3F4B; font-weight: 500; }
form input, form select, form textarea {
    width: 100%; padding: 11px 12px; border: 1px solid var(--border);
    border-radius: 8px; font-size: 14px; font-family: inherit; background: #fff;
}
form input:focus, form select:focus, form textarea:focus {
    outline: none; border-color: var(--blue); box-shadow: 0 0 0 3px rgba(37,99,235,.12);
}

button, .btn {
    margin-top: 22px; width: 100%; padding: 12px; background: var(--blue); color: #fff;
    border: none; border-radius: 8px; cursor: pointer; font-size: 14px; font-weight: 600;
    transition: background .15s;
}
button:hover, .btn:hover { background: var(--blue-dark); text-decoration: none; }

.divisor { display: flex; align-items: center; gap: 10px; margin: 22px 0; color: var(--gray); font-size: 12px; }
.divisor::before, .divisor::after { content: ''; flex: 1; height: 1px; background: var(--border); }

.btn-social {
    display: flex; align-items: center; justify-content: center; gap: 8px;
    width: 100%; padding: 11px; border-radius: 8px; font-size: 13px; font-weight: 600;
    border: 1px solid var(--border); background: #fff; color: var(--ink); cursor: pointer; margin-top: 10px;
}
.btn-social:hover { background: #F5F7FA; text-decoration: none; }
.btn-social.facebook { color: #1877F2; border-color: #d7e6fd; }
.btn-social.whatsapp { color: #128C7E; border-color: #cdeee9; }

.alert { padding: 11px 14px; border-radius: 8px; margin-bottom: 14px; background: #EAF1FF; color: #1D4ED8; font-size: 13px; }
.alert-error { background: #FDEDED; color: #B42318; }

.recaptcha-simulado {
    display: flex; align-items: center; gap: 10px; border: 1px solid var(--border);
    border-radius: 8px; padding: 12px; margin-top: 16px; background: #FAFBFC; font-size: 13px; color: #333;
}

.propiedad { margin-top: 30px; font-size: 11px; color: #8894A8; }

/* ===== Sidebar Nexfac (navegación completa, con grupos plegables) ===== */
.sidebar-nexfac {
    position: fixed; top: 0; left: 0; width: 250px; height: 100vh;
    background: linear-gradient(180deg, var(--navy) 0%, #071429 100%);
    color: #C9D2E3; padding: 18px 12px 14px; z-index: 100;
    display: flex; flex-direction: column;
    transition: transform .25s ease;
}
body.sb-cerrado .sidebar-nexfac { transform: translateX(-250px); }
.brand-nexfac { padding: 8px 6px 18px; flex: none; }
.brand-nexfac img { max-width: 100%; height: auto; }

.nav-scroll { flex: 1; overflow-y: auto; padding-right: 2px; }
.nav-scroll::-webkit-scrollbar { width: 5px; }
.nav-scroll::-webkit-scrollbar-thumb { background: rgba(255,255,255,.12); border-radius: 3px; }

.nav-item {
    display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 9px;
    font-size: 13.5px; color: #B9C3D8; text-decoration: none; font-weight: 500; position: relative;
    transition: background .12s ease, color .12s ease;
}
.nav-item-top { margin-bottom: 8px; }
.nav-item:hover { background: rgba(255,255,255,.06); color: #fff; text-decoration: none; }
.nav-item.active {
    background: linear-gradient(90deg, rgba(37,99,235,.9), rgba(20,199,181,.55));
    color: #fff; font-weight: 600; box-shadow: 0 4px 14px rgba(37,99,235,.28);
}
.nav-item.active::before {
    content: ''; position: absolute; left: -8px; top: 8px; bottom: 8px; width: 3px;
    border-radius: 3px; background: #14C7B5;
}
.nav-item .ico { width: 17px; text-align: center; opacity: .9; }
.nav-item .badge {
    margin-left: auto; background: rgba(255,255,255,.16); color: #fff;
    font-size: 10.5px; font-weight: 700; padding: 1px 7px; border-radius: 20px;
}
.nav-item.active .badge { background: rgba(255,255,255,.28); }

.grupo { margin-bottom: 3px; }
.grupo-btn {
    width: 100%; display: flex; align-items: center; gap: 10px; text-align: left;
    padding: 9px 10px; border-radius: 9px; border: none; background: transparent;
    color: rgba(255,255,255,.5); cursor: pointer; font-family: inherit;
    font-size: 11px; font-weight: 700; letter-spacing: .06em; text-transform: uppercase;
}
.grupo-btn:hover { color: rgba(255,255,255,.85); }
.grupo-btn .chev { margin-left: auto; transition: transform .18s ease; font-size: 10px; opacity: .7; }
.grupo.abierto .grupo-btn .chev { transform: rotate(90deg); }
.grupo-items { display: grid; grid-template-rows: 0fr; transition: grid-template-rows .2s ease; }
.grupo.abierto .grupo-items { grid-template-rows: 1fr; }
.grupo-items-inner { overflow: hidden; display: flex; flex-direction: column; gap: 2px; padding: 2px 0 8px; }

.sep { height: 1px; background: rgba(255,255,255,.08); margin: 8px 6px 10px; }

.sidebar-info li {
    display: flex; justify-content: space-between; align-items: center;
    padding: 6px 10px; font-size: 12.5px;
}
.sidebar-info li span { color: #5D6B87; }
.sidebar-info li b { font-weight: 600; font-size: 12px; color: #E4E9F2; }

.sb-usuario {
    flex: none; display: flex; align-items: center; gap: 9px; padding: 10px;
    border-radius: 12px; background: rgba(255,255,255,.05); border: 1px solid rgba(255,255,255,.08);
    margin-top: 10px;
}
.sb-usuario .admin-chip-who { flex: 1; min-width: 0; }
.sb-salir {
    width: 28px; height: 28px; border-radius: 8px; flex: none; cursor: pointer;
    background: rgba(255,255,255,.08); color: rgba(255,255,255,.7); font-size: 13px;
    display: flex; align-items: center; justify-content: center; text-decoration: none;
}
.sb-salir:hover { background: rgba(255,255,255,.16); color: #fff; text-decoration: none; }
.sb-version { text-align: center; font-size: 10.5px; color: rgba(255,255,255,.28); margin-top: 8px; flex: none; }

/* ===== Topbar Nexfac ===== */
.topbar-nexfac {
    position: fixed; top: 0; left: 250px; right: 0; height: 64px;
    background: #fff; border-bottom: 1px solid var(--border);
    display: flex; align-items: center;
    padding: 0 26px; z-index: 90;
    transition: left .25s ease;
}
body.sb-cerrado .topbar-nexfac { left: 0; }
.topbar-search {
    display: flex; align-items: center; gap: 8px; background: var(--bg);
    border: 1px solid var(--border); border-radius: 10px; padding: 8px 14px;
    width: 320px; color: var(--gray); font-size: 13.5px;
}
.topbar-search input {
    border: none; background: transparent; outline: none; width: 100%;
    font-family: inherit; font-size: 13.5px; color: var(--ink);
}
.topbar-search input::placeholder { color: var(--gray); }
.avatar-nexfac {
    width: 34px; height: 34px; border-radius: 50%; flex: none;
    background: linear-gradient(135deg, var(--blue), #14C7B5);
    display: flex; align-items: center; justify-content: center;
    color: #fff; font-weight: 700; font-size: 13px;
}
.admin-chip-who { display: flex; flex-direction: column; line-height: 1.25; }
.admin-chip-who .n { font-size: 13px; font-weight: 700; color: #fff; }
.admin-chip-who .r { font-size: 11px; color: rgba(255,255,255,.5); }

.contenido { margin-top: 0; margin-left: 250px; padding: 30px 40px; transition: margin-left .25s ease; }
body.sb-cerrado .contenido { margin-left: 0; }
.contenido h1 { margin-bottom: 24px; color: var(--ink); font-size: 24px; font-weight: 700; }
.contenido h2 { color: var(--ink); font-size: 17px; font-weight: 700; }

/* ---------- Botón para ocultar/mostrar el menú ---------- */
.sb-toggle {
    position: fixed; top: 50%; left: 250px; transform: translate(-50%, -50%);
    width: 26px; height: 46px; border-radius: 8px; border: none; cursor: pointer;
    display: flex; align-items: center; justify-content: center;
    z-index: 110; transition: left .25s ease;
}
body.sb-cerrado .sb-toggle { left: 0; transform: translate(0, -50%); }

.sb-overlay {
    position: fixed; inset: 0; background: rgba(4, 8, 20, .55);
    z-index: 95; opacity: 0; pointer-events: none; transition: opacity .2s ease;
}

/* ---------- Responsive: menú oculto por defecto en pantallas pequeñas ---------- */
@media (max-width: 900px) {
    .sidebar-nexfac { box-shadow: 8px 0 30px rgba(0,0,0,.35); }
    .topbar-nexfac { left: 0; }
    .contenido { margin-left: 0; padding: 22px 16px; }
    .topbar-search { display: none; }

    .sb-toggle { top: 32px; transform: none; }
    body.sb-cerrado .sb-toggle { left: 14px; }
    body:not(.sb-cerrado) .sb-toggle { left: 264px; }
    body:not(.sb-cerrado) .sb-overlay { opacity: 1; pointer-events: auto; }
}

.tarjetas { display: flex; gap: 18px; margin-bottom: 26px; flex-wrap: wrap; }
.tarjeta {
    flex: 1; min-width: 220px; color: #fff; padding: 22px 26px; border-radius: 8px;
    display: flex; flex-direction: column; box-shadow: 0 3px 10px rgba(0,0,0,.08);
}
.tarjeta.verde { background: linear-gradient(135deg, #3FBF66, #2FA352); }
.tarjeta.rosa { background: linear-gradient(135deg, #EC4899, #D6247A); }
.tarjeta.naranja { background: linear-gradient(135deg, #F5A623, #E08E00); }
.tarjeta.azul { background: linear-gradient(135deg, #2CB6C9, #1B98AA); }
.tarjeta .numero { font-size: 30px; font-weight: 800; font-family: 'Manrope', sans-serif; }
.tarjeta .etiqueta { font-size: 13px; opacity: .92; margin-top: 4px; }

.panel-widget {
    background: var(--white); border: 1px solid var(--border); border-radius: 8px;
    margin-bottom: 22px;
}
.panel-widget-header {
    padding: 13px 18px; border-bottom: 1px solid var(--border); font-weight: 700;
    color: var(--navy); font-size: 14px;
}
.panel-widget-body { padding: 18px; }
.paneles-fila { display: flex; gap: 18px; flex-wrap: wrap; }
.paneles-fila .panel-widget { flex: 1; min-width: 280px; }

.tabla { width: 100%; background: var(--white); border-collapse: collapse; border-radius: 10px; overflow: hidden; border: 1px solid var(--border); }
.tabla th, .tabla td { padding: 13px 16px; text-align: left; border-bottom: 1px solid var(--border); font-size: 13.5px; }
.tabla th { background: #F7F9FC; color: #4B5565; font-weight: 600; text-transform: uppercase; font-size: 11.5px; letter-spacing: .04em; }
.tabla tr:last-child td { border-bottom: none; }
.tabla tr:hover td { background: #FAFBFF; }

.panel-form { background: var(--white); padding: 18px 22px; border-radius: 10px; margin-bottom: 24px; border: 1px solid var(--border); }
.panel-form summary { cursor: pointer; font-weight: 600; color: var(--navy); font-size: 14px; }

/* ===== Login estilo WHMCS ===== */
.login-whmcs-body {
    min-height: 100vh;
    background: var(--blue-dark);
    display: flex;
    flex-direction: column;
}
.login-whmcs-topbar {
    display: flex;
    justify-content: flex-end;
    padding: 18px 30px;
}
.login-whmcs-idioma {
    background: #ffffff22;
    color: #fff;
    padding: 8px 16px;
    border-radius: 6px;
    font-size: 14px;
    cursor: pointer;
}
.login-whmcs-centro {
    flex: 1;
    display: flex;
    flex-direction: column;
    align-items: center;
    padding-top: 40px;
}
.login-whmcs-logo {
    height: 46px;
    width: auto;
    margin-bottom: 12px;
    background: #fff;
    padding: 8px 16px;
    border-radius: 8px;
}
.login-whmcs-marca-sistema {
    font-family: 'Manrope', sans-serif;
    font-size: 15px;
    font-weight: 700;
    color: #fff;
    letter-spacing: 1.5px;
    margin-bottom: 26px;
    text-transform: uppercase;
}
.login-whmcs-marca-sistema span {
    font-family: 'Inter', sans-serif;
    font-weight: 400;
    text-transform: none;
    letter-spacing: normal;
    color: #9CC2FF;
    font-size: 13px;
}
.login-whmcs-card {
    background: #fff;
    width: 100%;
    max-width: 400px;
    border-radius: 6px;
    padding: 32px 30px 24px;
    box-shadow: 0 10px 30px rgba(0,0,0,0.2);
}
.login-whmcs-card h2 {
    font-family: 'Manrope', sans-serif;
    font-size: 22px;
    color: var(--navy);
    margin-bottom: 20px;
    letter-spacing: 1px;
}
.login-whmcs-card input[type="email"],
.login-whmcs-card input[type="password"] {
    width: 100%;
    padding: 12px 14px;
    margin-bottom: 14px;
    border: 1px solid var(--border);
    border-radius: 5px;
    font-size: 14px;
}
.login-whmcs-check {
    display: flex;
    align-items: center;
    gap: 8px;
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: 5px;
    padding: 12px 14px;
    margin-bottom: 16px;
    font-size: 14px;
    color: var(--ink);
}
.login-whmcs-fila {
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.login-whmcs-recordar {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 14px;
    color: var(--gray);
}
.login-whmcs-card button {
    background: var(--blue);
    color: #fff;
    border: none;
    padding: 11px 26px;
    border-radius: 5px;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
}
.login-whmcs-card button:hover { background: var(--blue-dark); }
.login-whmcs-footer {
    margin-top: 18px;
    text-align: center;
}
.login-whmcs-footer a {
    color: #cfe0ff;
    font-size: 13px;
}
.login-whmcs-powered {
    margin-top: 14px;
    color: #cfe0ff;
    font-size: 12px;
    text-align: center;
}

/* ===== Bienvenida NEXFAC (dashboard admin) ===== */
.bienvenida-nexfac {
    display: flex;
    align-items: center;
    gap: 18px;
    margin-bottom: 28px;
}
.bienvenida-nexfac-logo {
    height: 44px;
    width: auto;
}
.bienvenida-nexfac h1 {
    margin-bottom: 0 !important;
}
.bienvenida-nexfac-version {
    display: inline-block;
    background: var(--bg);
    border: 1px solid var(--border);
    color: var(--gray);
    font-size: 12px;
    font-weight: 600;
    padding: 3px 10px;
    border-radius: 20px;
}

/* ===== Tarjetas de alerta (dashboard admin) ===== */
.tarjetas-alerta {
    display: grid;
    grid-template-columns: repeat(4, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}
.tarjeta-alerta {
    display: flex;
    align-items: center;
    gap: 14px;
    padding: 18px 20px;
    border-radius: 14px;
    color: #fff;
    text-decoration: none;
    transition: transform .15s ease, box-shadow .15s ease;
}
.tarjeta-alerta:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 20px rgba(0,0,0,.12);
}
.tarjeta-alerta-ic {
    width: 42px;
    height: 42px;
    border-radius: 11px;
    background: rgba(255,255,255,.22);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 19px;
    flex: none;
}
.tarjeta-alerta-num {
    display: block;
    font-size: 26px;
    font-weight: 800;
    line-height: 1;
}
.tarjeta-alerta-lbl {
    display: block;
    font-size: 12px;
    opacity: .92;
    margin-top: 3px;
}
.alerta-verde { background: linear-gradient(135deg, #0FA968, #0C8B57); }
.alerta-rosa  { background: linear-gradient(135deg, #E14C8A, #C33470); }
.alerta-ambar { background: linear-gradient(135deg, #E2971C, #C97A0A); }
.alerta-navy  { background: linear-gradient(135deg, #1F3568, #122647); }

@media (max-width: 900px) {
    .tarjetas-alerta { grid-template-columns: repeat(2, 1fr); }
}

/* ===== Actividad reciente ===== */
.lista-actividad { display: flex; flex-direction: column; }
.item-actividad {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 11px 0;
    border-top: 1px solid var(--border);
}
.item-actividad:first-child { border-top: none; }
.item-actividad-ic { font-size: 16px; flex: none; margin-top: 1px; }
.item-actividad-body { flex: 1; min-width: 0; }
.item-actividad-body b { font-size: 13.5px; }
.item-actividad-body p { margin: 2px 0 0; font-size: 12.5px; color: var(--gray); }
.item-actividad-time { font-size: 11.5px; color: var(--gray); white-space: nowrap; }

/* ===== Panel de facturación ===== */
.grid-facturacion {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
}
.caja-facturacion {
    background: var(--bg);
    border-radius: 10px;
    padding: 14px;
}
.caja-facturacion-num {
    display: block;
    font-size: 19px;
    font-weight: 800;
}
.caja-facturacion-lbl {
    display: block;
    font-size: 11.5px;
    color: var(--gray);
    margin-top: 2px;
}

/* ===== Descripción general de la automatización ===== */
.panel-widget-tag { float: right; font-weight: 400; font-size: 11.5px; color: var(--gray); }
.mini-grid-auto { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.mini-auto { padding: 12px 0; border-top: 1px solid var(--border); }
.mini-auto:nth-child(-n+2) { border-top: none; }
.mini-auto-n { display: block; font-size: 22px; font-weight: 800; color: var(--navy); }
.mini-auto-l { display: block; font-size: 12px; color: var(--gray); margin-top: 2px; }

/* ===== Badges tipo píldora (estados) ===== */
.badge { display: inline-flex; align-items: center; gap: 6px; padding: 5px 13px; border-radius: 20px; font-size: 12px; font-weight: 700; white-space: nowrap; }
.badge::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.badge-azul { background: #EAF1FF; color: #2563EB; }
.badge-verde { background: #E9FBF0; color: #0C8B57; }
.badge-ambar { background: #FFF6E9; color: #C97A0A; }
.badge-gris { background: #F1F2F5; color: #5D6B87; }
.badge-rojo { background: #FDEDED; color: #B42318; }

/* ===== Tabs de filtro (segmented control) ===== */
.tabs-filtro { display: inline-flex; gap: 3px; background: #EEF1F6; padding: 4px; border-radius: 11px; flex-wrap: wrap; }
.tabs-filtro a { padding: 8px 16px; border-radius: 8px; font-size: 13px; font-weight: 600; color: var(--gray); text-decoration: none; transition: all .12s ease; }
.tabs-filtro a:hover { color: var(--ink); text-decoration: none; }
.tabs-filtro a.activo { background: #fff; color: var(--navy); box-shadow: 0 1px 4px rgba(0,0,0,.1); }
.tabs-filtro a .n { opacity: .6; margin-left: 3px; }

/* ===== Botones secundarios pequeños (acciones de fila/detalle) ===== */
.btn-chip { display: inline-flex; align-items: center; gap: 6px; padding: 8px 14px; border-radius: 9px; font-size: 12.5px; font-weight: 600; border: 1px solid var(--border); background: #fff; color: var(--ink); cursor: pointer; text-decoration: none; transition: all .12s ease; }
.btn-chip:hover { background: var(--bg); text-decoration: none; }
.btn-chip.activo { background: var(--navy); color: #fff; border-color: var(--navy); }
.btn-chip.activo.rojo { background: #D92D20; border-color: #D92D20; }
.btn-chip.activo.ambar { background: #DC6803; border-color: #DC6803; }
.btn-chip.activo.verde { background: #12A150; border-color: #12A150; }

/* ===== Avatar circular con iniciales ===== */
.avatar-mini { width: 34px; height: 34px; border-radius: 50%; flex: none; display: flex; align-items: center; justify-content: center; color: #fff; font-weight: 700; font-size: 12.5px; }
.avatar-mini.cliente { background: linear-gradient(135deg, #6C5CE7, #A29BFE); }
.avatar-mini.soporte { background: linear-gradient(135deg, var(--blue), #14C7B5); }

/* ===== Conversación de ticket ===== */
.chat-lista { display: flex; flex-direction: column; gap: 14px; }
.chat-msg { display: flex; gap: 12px; align-items: flex-start; }
.chat-msg.propio { flex-direction: row-reverse; }
.chat-burbuja { max-width: 72%; padding: 12px 16px; border-radius: 14px; background: var(--bg); }
.chat-msg.propio .chat-burbuja { background: linear-gradient(135deg, var(--blue), #1D4ED8); color: #fff; border-bottom-right-radius: 4px; }
.chat-msg:not(.propio) .chat-burbuja { border-bottom-left-radius: 4px; }
.chat-burbuja .autor { font-size: 12px; font-weight: 700; margin-bottom: 3px; opacity: .85; }
.chat-burbuja p { margin: 0; white-space: pre-wrap; line-height: 1.5; font-size: 13.5px; }
.chat-burbuja .hora { font-size: 10.5px; opacity: .65; margin-top: 5px; display: block; }

/* ===== Cabecera de detalle (ticket, factura, etc.) ===== */
.cabecera-detalle { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 22px; flex-wrap: wrap; gap: 12px; }
.cabecera-detalle h1 { margin-bottom: 4px !important; font-size: 20px; }
.cabecera-detalle .meta { color: var(--gray); font-size: 13px; }
.cabecera-detalle .meta a { color: var(--gray); font-weight: 600; }

/* =========================================================================
   DESIGN SYSTEM v2 — estilo corporativo/ERP (aprobado por el cliente).
   Nombres con prefijo "ds-" para no interferir con las clases anteriores.
   Se usa primero en Tickets; luego se irá extendiendo al resto del panel.
   ========================================================================= */
:root {
    --ds-navy: #0A1628;
    --ds-ink: #1D2939;
    --ds-gray-700: #344054;
    --ds-gray-600: #475467;
    --ds-gray-400: #98A2B3;
    --ds-gray-300: #D0D5DD;
    --ds-border: #E4E7EC;
    --ds-bg: #F9FAFB;
    --ds-accent: #1849A9;
    --ds-accent-lt: #EFF4FC;
    --ds-white: #FFFFFF;
    --ds-verde: #067647;   --ds-verde-lt: #ECFDF3;
    --ds-ambar: #B54708;   --ds-ambar-lt: #FFFAEB;
    --ds-gris: #667085;    --ds-gris-lt: #F2F4F7;
    --ds-rojo: #B42318;    --ds-rojo-lt: #FEF3F2;
}

/* Migas de pan */
.ds-migas { font-size: 11.5px; color: var(--ds-gray-400); margin-bottom: 6px; }
.ds-migas b { color: var(--ds-gray-600); font-weight: 600; }

/* Encabezado de página (título + descripción + botón) */
.ds-encabezado-pagina { display: flex; justify-content: space-between; align-items: flex-end; margin-bottom: 16px; padding-bottom: 16px; border-bottom: 1px solid var(--ds-border); flex-wrap: wrap; gap: 10px; }
.ds-encabezado-pagina h1 { font-size: 17px; font-weight: 700; letter-spacing: -.2px; color: var(--ds-ink); margin: 0; }
.ds-encabezado-pagina .desc { font-size: 12px; color: var(--ds-gray-400); margin-top: 2px; }

/* Botones */
.ds-btn { display: inline-flex; align-items: center; gap: 6px; padding: 9px 16px; border-radius: 6px; font-size: 12.5px; font-weight: 600; border: 1px solid transparent; cursor: pointer; text-decoration: none; font-family: inherit; }
.ds-btn:hover { text-decoration: none; }
.ds-btn-primario { background: var(--ds-accent); color: #fff; }
.ds-btn-secundario { background: var(--ds-white); color: var(--ds-gray-700); border-color: var(--ds-gray-300); }

/* Tarjetas de resumen (métricas) en fila, separadas por línea (no sombra) */
.ds-resumen { display: grid; grid-template-columns: repeat(5, 1fr); background: var(--ds-white); border: 1px solid var(--ds-border); border-radius: 8px; margin-bottom: 18px; overflow: hidden; }
.ds-tarjeta-res { padding: 13px 16px; border-right: 1px solid var(--ds-border); }
.ds-tarjeta-res:last-child { border-right: none; }
.ds-tarjeta-res .l { font-size: 11px; color: var(--ds-gray-400); font-weight: 600; text-transform: uppercase; letter-spacing: .03em; }
.ds-tarjeta-res .n { display: block; font-size: 22px; font-weight: 800; font-family: 'IBM Plex Mono', monospace; color: var(--ds-ink); margin-top: 4px; }
.ds-tendencia { font-size: 11px; font-weight: 600; margin-top: 3px; }
.ds-tendencia.up { color: var(--ds-verde); }
.ds-tendencia.down { color: var(--ds-rojo); }
@media (max-width: 1100px) { .ds-resumen { grid-template-columns: repeat(2,1fr); } .ds-tarjeta-res:nth-child(2n) { border-right: none; } }

/* Panel plano (contenedor tipo tarjeta) */
.ds-panel { background: var(--ds-white); border: 1px solid var(--ds-border); border-radius: 8px; overflow: hidden; margin-bottom: 20px; }
.ds-panel-top { display: flex; justify-content: space-between; align-items: center; padding: 12px 18px; border-bottom: 1px solid var(--ds-border); background: #FCFCFD; }
.ds-panel-top b { font-size: 13px; color: var(--ds-ink); }

/* Tabla */
.ds-tabla { width: 100%; border-collapse: collapse; }
.ds-tabla th, .ds-tabla td { padding: 11px 16px; text-align: left; border-bottom: 1px solid var(--ds-border); font-size: 13px; }
.ds-tabla th { background: #FCFCFD; color: var(--ds-gray-600); font-weight: 600; text-transform: uppercase; font-size: 10.5px; letter-spacing: .04em; }
.ds-tabla tr:last-child td { border-bottom: none; }
.ds-tabla tr:hover td { background: #FAFBFC; }

/* Estados (badge pequeño para tablas) */
.ds-estado { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 20px; font-size: 11.5px; font-weight: 600; white-space: nowrap; }
.ds-estado::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.ds-estado.azul  { background: var(--ds-accent-lt); color: var(--ds-accent); }
.ds-estado.verde { background: var(--ds-verde-lt); color: var(--ds-verde); }
.ds-estado.ambar { background: var(--ds-ambar-lt); color: var(--ds-ambar); }
.ds-estado.gris  { background: var(--ds-gris-lt); color: var(--ds-gris); }
.ds-estado.rojo  { background: var(--ds-rojo-lt); color: var(--ds-rojo); }

/* Estado grande (para el detalle del ticket) */
.ds-estado-grande { display: inline-flex; align-items: center; gap: 7px; font-size: 13px; font-weight: 700; padding: 8px 16px; border-radius: 6px; border: 1.5px solid; }
.ds-estado-grande .punto { width: 7px; height: 7px; border-radius: 50%; background: currentColor; }
.ds-estado-grande.azul  { background: var(--ds-accent-lt); color: var(--ds-accent); border-color: var(--ds-accent); }
.ds-estado-grande.verde { background: var(--ds-verde-lt); color: var(--ds-verde); border-color: var(--ds-verde); }
.ds-estado-grande.ambar { background: var(--ds-ambar-lt); color: var(--ds-ambar); border-color: var(--ds-ambar); }
.ds-estado-grande.gris  { background: var(--ds-gris-lt); color: var(--ds-gris); border-color: var(--ds-gris); }

/* Avatar monocromo (sin colores por cliente) */
.ds-avatar { width: 30px; height: 30px; border-radius: 6px; background: var(--ds-navy); color: #fff; display: flex; align-items: center; justify-content: center; font-size: 11.5px; font-weight: 700; flex: none; }
.ds-tabla-link { color: var(--ds-ink); text-decoration: none; }
.ds-tabla-link:hover { text-decoration: underline; }
.ds-texto-tenue { color: var(--ds-gray-400); }

/* ===== Mi perfil ===== */
.nx-perfil-cabecera { display: flex; align-items: center; gap: 18px; background: var(--ds-white); border: 1px solid var(--ds-border); border-radius: 10px; padding: 20px; margin-bottom: 20px; flex-wrap: wrap; }
.nx-perfil-avatar { width: 72px; height: 72px; border-radius: 50%; flex: none; display: flex; align-items: center; justify-content: center; font-size: 24px; font-weight: 700; background: var(--ds-navy); color: #fff; overflow: hidden; }
.nx-perfil-avatar img { width: 100%; height: 100%; object-fit: cover; border-radius: 50%; }
.nx-perfil-datos { flex: 1; min-width: 180px; }
.nx-perfil-nombre { font-size: 18px; font-weight: 700; color: var(--ds-ink); }
.nx-perfil-cargo { font-size: 12.5px; color: var(--ds-gray-400); margin-top: 2px; }
.nx-perfil-foto-form { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.nx-perfil-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 20px; align-items: start; }
.nx-perfil-caja { background: var(--ds-white); border: 1px solid var(--ds-border); border-radius: 10px; overflow: hidden; }
.nx-perfil-caja-top { padding: 13px 18px; border-bottom: 1px solid var(--ds-border); font-size: 13px; font-weight: 700; color: var(--ds-ink); background: #FCFCFD; }
.nx-perfil-caja-body { padding: 18px; }
.nx-perfil-dato { display: flex; justify-content: space-between; gap: 10px; padding: 8px 0; border-bottom: 1px solid var(--ds-border); font-size: 13px; }
.nx-perfil-dato:last-child { border-bottom: none; }
.nx-perfil-dato-label { color: var(--ds-gray-400); }
.nx-perfil-dato-valor { color: var(--ds-ink); font-weight: 600; text-align: right; }
.nx-perfil-nota { font-size: 12px; color: var(--ds-gray-400); margin-top: 10px; }
.nx-perfil-form { display: flex; flex-direction: column; gap: 10px; }
.nx-perfil-form label { font-size: 12.5px; font-weight: 600; color: var(--ds-ink); }

/* ===== Correos automáticos (tablas por categoría, estilo WHMCS) ===== */
.nx-correos-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(320px, 1fr)); gap: 20px; align-items: start; }
.nx-correos-categoria-titulo { font-size: 14px; font-weight: 700; color: var(--ds-ink); margin-bottom: 8px; }
.nx-tabla-correos { width: 100%; border-collapse: collapse; background: var(--ds-white); border: 1px solid var(--ds-border); border-radius: 8px; overflow: hidden; }
.nx-tabla-correos thead th { background: var(--ds-navy); color: #fff; text-align: left; font-size: 12px; font-weight: 700; padding: 9px 14px; }
.nx-tabla-correos tbody td { padding: 9px 14px; border-top: 1px solid var(--ds-border); font-size: 13px; }
.nx-tabla-correos tbody tr.activa td { background: #EAF1FF; }
.nx-tabla-correos tbody a { color: var(--ds-ink); text-decoration: none; }
.nx-tabla-correos tbody a:hover { text-decoration: underline; }
.nx-correo-estado { font-size: 15px; }
.nx-correo-estado.ok { color: #12B76A; }
.nx-correo-estado.vacio { color: var(--ds-gray-400); }

/* ===== Tabs de idioma en el editor de correo ===== */
.nx-idioma-tabs { display: flex; flex-wrap: wrap; gap: 6px; margin-bottom: 16px; border-bottom: 1px solid var(--ds-border); padding-bottom: 12px; }
.nx-idioma-tab { padding: 6px 12px; border-radius: 20px; font-size: 12px; font-weight: 600; text-decoration: none; color: var(--ds-gray-700); background: var(--ds-gray-100, #F2F4F7); }
.nx-idioma-tab.activa { background: var(--ds-navy); color: #fff; }

/* ===== Grid de checkboxes en Idiomas ===== */
.nx-idiomas-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(170px, 1fr)); gap: 10px; }
.nx-idioma-item { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--ds-ink); }

/* ===== Modal genérico (Manage Languages, etc.) ===== */
.nx-modal-overlay { display: none; position: fixed; inset: 0; background: rgba(15,18,35,.55); z-index: 999; align-items: center; justify-content: center; padding: 20px; }
.nx-modal-box { background: var(--ds-white); border-radius: 14px; width: 100%; max-width: 620px; max-height: 85vh; display: flex; flex-direction: column; overflow: hidden; box-shadow: 0 20px 50px rgba(0,0,0,.28); }
.nx-modal-header { display: flex; align-items: flex-start; justify-content: space-between; gap: 12px; padding: 18px 20px; border-bottom: 1px solid var(--ds-border); }
.nx-modal-header h2 { margin: 0 0 4px; font-size: 16px; color: var(--ds-ink); }
.nx-modal-sub { font-size: 12.5px; color: var(--ds-gray-600); }
.nx-modal-cerrar { background: none; border: none; font-size: 16px; line-height: 1; cursor: pointer; color: var(--ds-gray-600); width: auto; padding: 4px; }
.nx-modal-body { padding: 18px 20px; overflow-y: auto; }
.nx-modal-footer { display: flex; justify-content: flex-end; gap: 10px; margin-top: 18px; }
.nx-modal-footer button { width: auto; }
.nx-modal-box-grande { max-width: 760px; }

/* ===== Grid de formularios organizados (planes, etc.) ===== */
.nx-form-seccion-titulo { font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: var(--ds-gray-600); margin: 20px 0 10px; padding-top: 16px; border-top: 1px solid var(--ds-border); }
.nx-form-seccion-titulo:first-child { margin-top: 0; padding-top: 0; border-top: none; }
.nx-form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 0 16px; }
.nx-form-grid-full { grid-column: 1 / -1; }
.nx-form-icono-actual { display: flex; flex-direction: column; align-items: flex-start; gap: 4px; margin-bottom: 6px; font-size: 12.5px; color: var(--ds-gray-600); }
.nx-form-icono-actual-fila { display: flex; align-items: center; gap: 8px; }
.nx-form-icono-actual img { height: 26px; }
.nx-form-icono-eliminar { display: inline-flex; align-items: center; gap: 4px; color: #c0392b; font-size: 12px; cursor: pointer; }
.nx-form-icono-eliminar input { margin: 0; }
.nx-permisos-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 6px 16px; }
.nx-permisos-grid .nx-checkbox-label { margin: 0; }
@media (max-width: 640px) { .nx-form-grid { grid-template-columns: 1fr; } }

/* ===== Barra flotante de selección (clientes) ===== */
.nx-barra-seleccion {
    display: none; align-items: center; justify-content: space-between; gap: 14px;
    position: sticky; bottom: 16px; margin-top: 16px; padding: 12px 18px;
    background: var(--ds-navy); color: #fff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0,0,0,.25);
}
.nx-barra-seleccion.nx-visible { display: flex; }
.nx-barra-seleccion button { width: auto; }
.ds-texto-secundario { color: var(--ds-gray-600); }

/* Cabecera de detalle (título + estado) */
.ds-det-header { display: flex; justify-content: space-between; align-items: flex-start; margin-bottom: 14px; padding-bottom: 14px; border-bottom: 1px solid var(--ds-border); flex-wrap: wrap; gap: 12px; }
.ds-det-header .id-ticket { font-size: 12px; font-weight: 600; color: var(--ds-gray-400); letter-spacing: .03em; }
.ds-det-header h1 { font-size: 22px; font-weight: 800; letter-spacing: -.3px; color: var(--ds-navy); margin: 4px 0 0; }
.ds-det-header .meta { font-size: 12px; color: var(--ds-gray-400); margin-top: 6px; }
.ds-det-header .meta a { color: var(--ds-gray-600); font-weight: 600; text-decoration: none; }
.ds-det-header .meta .sep { margin: 0 5px; color: var(--ds-gray-300); }

/* Layout de detalle: contenido + panel lateral del cliente */
.ds-det-layout { display: grid; grid-template-columns: 1fr 320px; gap: 24px; align-items: start; }
@media (max-width: 1000px) { .ds-det-layout { grid-template-columns: 1fr; } }

/* ===== Administradores en línea ===== */
.admins-en-linea { margin-top: 16px; padding-top: 14px; border-top: 1px solid var(--border); }
.admins-en-linea-titulo { display: block; font-size: 12.5px; font-weight: 700; color: var(--navy); margin-bottom: 8px; }
.admins-en-linea-avatares { display: flex; align-items: center; gap: 6px; }
.admins-en-linea-cant { font-size: 12px; color: var(--gray); margin-left: 6px; }

/* ===== Conversaciones asistente IA ===== */
.nx-conv-item { display: block; padding: 12px 16px; border-bottom: 1px solid var(--border); text-decoration: none; color: inherit; }
.nx-conv-item.activa { background: #F3F6FB; }
.nx-chat-burbuja { padding: 10px 14px; border-radius: 10px; margin-bottom: 10px; max-width: 80%; }
.nx-chat-cliente { background: #F3F6FB; }
.nx-chat-admin { background: #FEF3C7; margin-left: auto; }
.nx-chat-ia { background: #EAF6EF; margin-left: auto; }

/* ===== Lista de plantillas de correo ===== */
.nx-correo-item { display: block; padding: 14px 16px; border-bottom: 1px solid var(--border); text-decoration: none; color: inherit; }
.nx-correo-item:last-child { border-bottom: none; }
.nx-correo-item.activa { background: #F3F6FB; }

/* ===== Ajustes (central de configuración) ===== */
.nx-ajustes-topbar { margin-bottom: 22px; }
.nx-ajustes-buscar-wrap { position: relative; max-width: 420px; }
.nx-ajustes-buscar-ico { position: absolute; left: 14px; top: 50%; transform: translateY(-50%); font-size: 14px; opacity: .55; }
.nx-ajustes-buscar { width: 100%; padding: 11px 14px 11px 38px; border: 1px solid var(--border); border-radius: 9px; font-size: 14px; background: #fff; }
.nx-ajustes-buscar:focus { outline: none; border-color: #8B5CF6; box-shadow: 0 0 0 3px rgba(139,92,246,.12); }

.nx-ajustes-caja { background: #fff; border: 1px solid var(--border); border-radius: 16px; padding: 26px; }

.nx-ajustes-layout { display: flex; gap: 32px; align-items: flex-start; }
.nx-ajustes-sidebar { display: flex; flex-direction: column; gap: 4px; min-width: 220px; position: sticky; top: 20px; }
.nx-ajustes-sidebar-item { padding: 13px 16px; border: none; background: none; border-radius: 9px; text-align: left; font-size: 14.5px; font-weight: 600; color: var(--gray); cursor: pointer; }
.nx-ajustes-sidebar-item:hover { background: #F3F4F8; color: var(--dark); }
.nx-ajustes-sidebar-item.activo { background: #EFE9FE; color: #6D28D9; }

.nx-ajustes-main { flex: 1; min-width: 0; }
.nx-ajustes-categoria { margin-bottom: 8px; }
.nx-ajustes-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(260px, 1fr)); gap: 18px; margin-bottom: 26px; }
.nx-ajustes-card { display: flex; flex-direction: column; gap: 8px; padding: 26px; border: 1px solid var(--border); border-radius: 14px; text-decoration: none; color: inherit; background: #fff; transition: border-color .15s, box-shadow .15s, transform .15s; }
.nx-ajustes-card:hover { border-color: #8B5CF6; box-shadow: 0 8px 20px rgba(139,92,246,.14); transform: translateY(-2px); }
.nx-ajustes-card-icono { width: 52px; height: 52px; display: flex; align-items: center; justify-content: center; font-size: 24px; background: #F3F0FE; border-radius: 12px; margin-bottom: 4px; }
.nx-ajustes-card-titulo { font-weight: 700; font-size: 15.5px; color: var(--dark); }
.nx-ajustes-card-desc { font-size: 13px; color: var(--gray); line-height: 1.45; }

@media (max-width: 780px) {
    .nx-ajustes-layout { flex-direction: column; }
    .nx-ajustes-sidebar { flex-direction: row; flex-wrap: wrap; position: static; width: 100%; }
}